Support information

Product, access, and
billing Perguntas.

Review how tools process Dados, when accounts are required, what Planos include, and how billing works.

Meus arquivos estão seguros?

Processing depends on the ferramenta. Browser-local tools keep submitted Arquivos on your device. Server, API, and MCP workflows send submitted Dados para Swarme. Some tools also use an external provider identified in the ferramenta disclosure. Private capability uploads normally expire within 7 days and generated artifacts within 30 days unless a shorter period or legal requirement applies. Review the disclosure on the specific ferramenta before submitting sensitive content.

Preciso de uma conta para usar as ferramentas grátis?

Many Grátis tools can be used without an account. An account is required for Premium access, billing history, saved work, Desenvolvedor credentials, Vault features, and workflows that need authenticated limits or storage.

O que o Premium desbloqueia?

Premium provides access para the Premium catalog, expanded usage limits, removal of configured tool-page advertising, Smart Agent access where enabled, and the AI credit allowance stated for the selected Plano. Exact inclusions are shown on the Pricing Página before purchase.

Como funcionam os créditos do AI Special?

AI usage is measured separately for Texto, Imagens, Vídeo, and Áudio. Plano credits follow the reset period shown for the Plano and generally do not roll over. Purchased top-up credits remain available until used. A workflow displays its access requirement before execution.

Posso cancelar ou mudar meu plano?

Recurring Planos can be cancelled from the billing dashboard when recurring billing is enabled. Access continues through the end of the paid period. One-time and lifetime purchases do not renew. Refund rights depend on applicable law and any stated refund policy.