Product, access, and
billing 问题.
Review how tools process 数据, when accounts are required, what 套餐 include, and how billing works.
我的文件安全吗？
Processing depends on the 工具. Browser-local tools keep submitted 文件 on your device. Server, API, and MCP workflows send submitted 数据 到 Swarme. Some tools also use an external provider identified in the 工具 disclosure. Private capability uploads normally expire within 7 days and generated artifacts within 30 days unless a shorter period or legal requirement applies. Review the disclosure on the specific 工具 before submitting sensitive content.
使用免费工具需要账户吗？
Many 免费 tools can be used without an account. An account is required for 高级 access, billing history, saved work, 开发者 credentials, Vault features, and workflows that need authenticated limits or storage.
高级 解锁什么？
高级 provides access 到 the 高级 catalog, expanded usage limits, removal of configured tool-page advertising, Smart Agent access where enabled, and the AI credit allowance stated for the selected 套餐. Exact inclusions are shown on the Pricing 页面 before purchase.
AI Special 积分如何工作？
AI usage is measured separately for 文本, 图片, 视频, and 音频. 套餐 credits follow the reset period shown for the 套餐 and generally do not roll over. Purchased top-up credits remain available until used. A workflow displays its access requirement before execution.
我可以取消或更改套餐吗？
Recurring 套餐 can be cancelled from the billing dashboard when recurring billing is enabled. Access continues through the end of the paid period. One-time and lifetime purchases do not renew. Refund rights depend on applicable law and any stated refund policy.